HOME CONTACT INQUIRE CLAIM STATUS Thursday, November 20, 2008 
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CLAIMS PROCESS


On average the claims process takes six to nine months to complete. If possible, wait until the claims process is complete before making repairs. Any significant repairs to your siding can adversely affect the outcome of your claim. The process can vary depending on the type of siding on the property.
 
Claims Process

Stage 1:  A preliminary inspection is done on the home, information is gathered to support the claim, and the claim is submitted to SCS Headquarters for final review. (1-10 Days)

Stage 2:  The claim is sent to the Independent Claims Administrator for review and approval. (4-6 Weeks)

Stage 3:  An adjuster from a court appointed Independent Inspection Company will perform an on-site inspection of the property. NOTE: We request that the adjuster contact us before the inspection takes place, however, we are not always notified. (1-3 Months)

Stage 4:  The results of the on-site inspection will be mailed to you, at which time you may accept the offer or request a second inspection from an alternate inspector. NOTE: If you request a second inspection you will start over in stage three. (1-3 Months)

Stage 5:  The offer is accepted and a settlement check is issued. (4-8 Weeks)
 
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